F.A.Q

Our Goal:

We aim to provide the best quality hardware accompanied but the top-notch customer service.

We have over 10 years of IT experience ranging from retail IT to corporate IT.

Orders and Payments

  1. Orders will only be placed once payment has been received in full.
  2. We do not carry any stock on hand.
  3. Payment can be made by EFT.
  4. All Quotes are valid for 24 hours, qoutes will incl shipping cost.
  5. We will send an order update once payment has been received and the orders has been placed.

Shipping:

  1. Shipping will be provided via The Courier Guy
  2. Please note, shipping times does not reflect on when you will receive a ordered item. Some items have a handling time due to stock availability from our suppliers. example some items might only be available at certain branch from my supplier and needs to be moved  to our branches before we can ship. Therefor shipping times does not display the time it will take to receive the order after payment, but merely how long shipping will take after the items are available. 
  3. Shipping is charged as below:
  • Overnight – R100 Standard Weight:2KG. Limit 10KG
  • 2-3 Days – R150 Standard Weight:10KG Limit 20KG
  • 3-4 Days – R175 Standard Weight:10KG to 25KG Limit 50KG
  • You can select either options but will be charged R35 extra per 1 KG over the standard weight.
  • Our aim is to have all products delivered within 5 days after payment has been received
  • Delivery might take longer depending the area of delivery and if stock is readily available from supplier.
  • Note, shipping insurance is not included. If you would like your item to be insured, please contact us so that we can adjust the cost accordingly. Note insured limit is R10000.

    Our Store:

    1. We do not have a walk-in store and do not keep any products on hand.
    2. Thus, no collection will be available for the time being.